Dawn S Rsl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THE WORST to deal with, with sign in loops, navigate site, cancel a subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am trying to cancel an annual subscription. I get caught in a loop with customer service. I cannot get in to my account. The costimers service linkl just foes in circles. I will never subscribe again to a site that requires patreon for billing. They say to drop receipt but don't accept the receipt. file type- any did I mention THE WORST! Even the recommendation button below does not work ! > Provia an actual phone number.
View full review
Pros:
  • No pros
Cons:
  • All cons

Preferred solution: Cancel an automatic subscription

Abdelwahab M Rib

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amman, Amman

Scamed me

Patreon - Scamed me
Patreon - Scamed me - Image 2
They charged my credit card, then banned my account for no reason, at least refund me or give me my account back so I can enjoy my purchase
View full review
Loss:
$13
Pros:
  • Supporting the creator you love
Cons:
  • Scamy you by banning your account
  • Laggy videos

Preferred solution: Full refund

User's recommendation: save your money

Mark M Ugp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Patras, West Greece

Unauthorized charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Patreon - Unauthorized charge

My wallet was stolen and I finally connected with someone on the chat to get help reporting the $1300 charge and they said theres a one dollar fee to fill out the form which will get you to the chat with an agent that can help and the second I did that via Apple Pay it came across from my bank as a $47 charge. So far everything on this site is extremely shady the chat person when I asked why it was $47 instead of one she said that that was my membership charge and I said I did not sign up for a membership , I agreed to a one dollar charge and then magically when I complained about it to have it refunded in the membership canceled the chat screen locked up nor did they ever get me to a technician to help me with the problem. Beware this is shady to Extremely shady that someone could use somebody elses card that quickly and place a $1300 charge with no verification obviously they dont care since they just screwed me over

View full review
Loss:
$47

Preferred solution: Full refund

User's recommendation: Avoid the site at all costs

3 comments
Guest

Why would you play detective and just not dispute the charge with your bank and file a police report.

Guest

You are stupid enough to fall for 2 scams. Sis you sign up for Patrion. No creator has that kind of charge, You need file police report cause it was probably not Patreon,

Ruth H Dto

GOOD EVENING I AM SORRY THAT HAPPENED TO YOU. MY STORY IS CLOSE TO YOURS.

BUT I HAVE BEEN ASK THIS COMPANY FOR A REFUND GOING 3 WEEK NOW.

AND NOTHING HAS CHANGED, NOR HAVE I GOTTEN MY MONEY BACK. I AM LOSS

View more comments (2)
Anonymous
map-marker Port Saint Lucie, Florida

My account not working

Patreon - My account not working
Patreon - My account not working - Image 2
When i login it keep on telling me to join i already join patreon a few years ago. Patreon have been taking out there money every months from my card and i can't see the reson they want me to join agin can someone look into this matter this is my email Ravie0405.com
View full review
Hashem Pkt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments keep being declined

Patreon - Payments keep being declined
I'm using my original payment method and it keeps declining my payment but also says it was successful but didn't pull the money what can I do I tried multiple times even with another card and did the same thing
View full review
Khoi N Hpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I sent an email to complain about them unreasonably blocking my account. After paying, my account was immediately locked and it's been a week without a response, poor service.
View full review
Loss:
$5
Cons:
  • Not reply email

Preferred solution: Full refund

User's recommendation: I never use patreon anymore

Khoi N Hpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ho Chi Minh City, Ho Chi Minh

Bad support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tôi đã gửi email phàn nàn về việc họ chặn tài khoản của tôi một cách vô lý. Sau khi thanh toán, tài khoản của tôi ngay lập tức bị khóa và đã một tuần không có phản hồi, dịch vụ kém.
View full review

User's recommendation: I never register again

Jan M Tjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsville, Ontario

Double billed

double billed for February and March for $ 6.44 / Only have One Membership

FEB 1 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $ 5.44

FEB 1 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $ 1.00

FEB 1 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $ 6.44 [double charge]

MAR 2 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $ 5.44

MAR 2 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $1.00

MAR 2 2024 Visa Checking Patreon Membership Internet CA / Card 15 #5053 $6.44 [double charge]

Please Refund $ 12.88 A.S.A.P. thank you, Jan M. Mike 520/393/8519

View full review
Loss:
$13
Cons:
  • Address below was entered when i was trying to find

Preferred solution: Full refund

Anonymous
map-marker Burnaby, British Columbia

BANNED ARTUR REHI for 'Hate Speech'

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They yanked Artur Rehi from his patreon because he used 'hate speech' by calling the RUSSIAN WAR CRIMINALS of Ukraine "Occupiers"... yep, that was the 'hate speech'.

So this sweet man lost all his income and stability. He suffers depression and is medicated for that. He is a former soldier and has committed his days to bringing the world news about the Ukraine War. He also fund raises and donates vehicles and equipment to those in Ukraine.

"Hate Speech" .. How about this Speech from me: I hate Patreon. They give no chance to appeal of ask how that is hate speech. Russian OCCUPIES Ukraine..they ARE "Occupiers".

Maybe Elon controls this too. He is a puppet of Putin and the FSB.

SO LAME> Patreon does nothing to correct their ignorance. FIRE YOUR STAFF, You have no integrity.

View full review
Anonymous
map-marker Vancouver, British Columbia

Garbage company with garbage customer support.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is how not to run a company. Customer service is nonexistant. Hours will pass with nothing from any agent. No CS number? What on earth is that about. Thousands and thousands of dollars are missing, and I cant get ahold of anyone.
View full review

User's recommendation: Anything else.

Tammy P Rti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hartsville, South Carolina

Taking money on Feb 20th and I have one in transaction for the 21st

I have paid my money on Feb 20th and there is another one in my transaction to come out my bank again the 21st. My name is Tammy Pirch Could you please find out whats going on with that. My email is tmarpirch@***.com. Thank you.
View full review
1 comment
Tammy P Rti

Please can you please tell me why you took money on Feb 20th and there is another transaction coming out of my bank acct on Feb 21st Please fix this and my name is tammy Pirch my email address is tmarpirch@***.com.

Anonymous
map-marker Spring Hill, Florida

Cancel my subscription now

You charge way too much food and housing are more important, you do not have a telephone number therefore you can't for as much money as you charge you should have a phone. Cancel me now get a phone number
View full review

User's recommendation: Get a phone number

Resolved
Liz W Awz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Resolved: Cannot log in to account

Updated by user Dec 07, 2023

Company fixed the issue and I have been provided with apology. All of a sudden the old password worked. So I had no further issue.

Original review Nov 22, 2023
Your website makes no sense. I have my email and password written down. Password wouldnt work. So I followed your instructions. Which also make no sense. I logged out using your link. You sent me a code. I logged in with the code. I tried to change my password. It asked me to enter my old password. Which I assumed meant your code. Why ask for my old password when I logged out because MY OLD PASSWORD DIDNT WORK!! I have three recovery codes. I have no idea how to use them. I was told your website is quirky. Its terrible.
View full review
Pros:
  • Membership
Cons:
  • Cannot watch full screen on ipad air

Preferred solution: I would like to log in to my account and not be told the password which I used before and which I wrote down did not work.

User's recommendation: Be prepared to be frustrated and mad.

Jennifer C Sis

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Francisco, California

I have been kicked off of my Patreon. Both heather macdonald and Chris Frangola. I paid for heather Macdonald for a year, and Chris by the month. What the heck, I can’t even get in to cancel them,shad

I have been kicked off of my Patreon. Both heather macdonald and Chris Frangola. I paid for...
I have been kicked off of my Patreon. Both heather macdonald and Chris Frangola. I paid... - Image 2
Shady shady shady! I have been kicked out, when I got back in, they said I have no Patreon subscription, I can screen shot my bank account!
View full review
Loss:
$110

Preferred solution: Full refund

User's recommendation: This app sucks, dishonest. I have been with them, paying money for years, and I have no help!,

Raheida S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Unrecognized charges

I didnt order this service. I dont know why Im getting billed for it. I never ordered this service and Im seeing charges on my account
View full review
Loss:
$11
Cons:
  • Unauthorized charges

Preferred solution: Full refund

Resolved
Ali a Ilr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Resolved: Filing card details

Patreon - Filing card details
Updated by user Sep 18, 2023

There kid lock in card.

Original review Sep 18, 2023
What am I doing incorrectly? Im filling card details, getting error saying issue with Skrill card go speak to Skrill customers service
View full review
Pros:
  • Basic
Cons:
  • Filing

Preferred solution: Apology

User's recommendation: Distressing

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article