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Patreon

Patreon

www.patreon.com
What is your customer experience with Patreon?

Patreon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Patreon has 1.5 star rating from 39 customer reviews. Consumers are mostly dissatisfied, citing poor customer service and billing problems; many request refunds and report unwanted charges on subscriptions and memberships.

Key Takeaways for Future Customers

  • Read Patreon reviews and understand creator perks before joining.
  • Monitor bank and PayPal statements for unexpected charges.
  • Expect slow or limited customer service when seeking refunds or canceling subscriptions.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing, unauthorized charges, and difficulty canceling memberships.
  • Frequent reports of no response to support requests and missing funds.
  • Scam reports involving creators and inaccessible creator content.

Positive Feedback

Users value supporting creators and crowd funding, and some find basic membership features useful.

View full overview ›

Media from reviews

Patreon - I got scammed by poyo scrims
Patreon - I got scammed by poyo scrims - Image 2Patreon - I got scammed by poyo scrims - Image 3Patreon - I got scammed by poyo scrims - Image 4Patreon - When you goin post the picks for todayPatreon - Missing fundsPatreon - I'm being billed by them and I don't even know what the *** they are
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Harriet M Tkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rättvik, Dalarna County

Disappointment

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For a few days ago, I sent my problems to Patreon, that I will finish one group named Maria Magdalena Temple Circle I pay for. They answered me, 'We can't help you; first, you must combine your profile,' but I don't know how to combine my profile???

Please help me combine my profile.

Best regards,

Harriet Morlin

User's recommendation: no more Patreon big problem !!!!!

View full review
corey b Dup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, Virginia

No response

I asked if *** works there. They said they responded, but I have no response. I would like to know if he is an employee or if this is a scam.

Preferred solution: If Jim Amic is an employee.

View full review
Anonymous
map-marker Chatham, Medway

I can't get an email address to ask for a help topic not listed. Frustrating

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I enrolled, paid the fee and then found I can't access tutorials on utube, only on my phone.

Can't find email or phone in UK to seek help. I am a senior citizen and not very competent with technology

User's recommendation: Find out how it works before you join

View full review
Harriet M Tkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockholm, Stockholm

Disappointed

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They write to me you have to combine your profile, before I can help you finish member to group Maria Magdalena Temple Circle. I dont know how to combine my profile???

Please can you help me???

Best regards

Harriet Morlin

View full review
Resolved
Suy M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phnom Penh, Phnom Penh

Resolved: Hello Patreon Support, I subscribed to...

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Updated by user Jun 03, 2026

Company fixed the issue and I have been provided with full refund.

Original review Jun 03, 2026
Hello Patreon Support,
I subscribed to the Moon Blitz membership at $15/month. Shortly after joining, I used the member cancellation option to cancel my subscription.

However, I noticed that my Visa card was still charged $15 even though the cancellation was completed and I did not use the membership for a full month.

The account now shows that my access will expire on June 3, 2026.
I kindly request clarification on why this charge occurred and whether I am eligible for a refund, since I canceled immediately after subscribing. I would appreciate your assistance in resolving this issue.
Thank you for your support.
Best regards,
Suy
View full review
Anonymous
map-marker Los Angeles, California

Paid for Patreon but did not receive my purchase (***)

June 22 I paid for Patreon Inbox ***. didn't get Call *** *** Help me

User's recommendation: Great music lessons and hope to get this settled

View full review
Anonymous
map-marker Kapaa, Hawaii

Fraud and neglect

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I have emailed you several times regarding a subscription I wanted cancelled (***).

It wouldnt let me do it on the Patreon website and now I have been charged through PayPal $104.50.

This is fraudulent and I need to speak with someone or get confirmation that I am no longer a patron of ***.

Thank you,

***

***

User's recommendation: Horrible customer service, don't patronize!

View full review
Anonymous
map-marker Tampa, Florida

I KEEP TRYING CXL MY PATREON. I DONT USE AND KEEP TAKING MY MONEY

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Stop taking money off my card i dont want patreon andKEEP TRYING TO CXL cancellll. I dont wattch it.

Stop. Stop.

Stop. Stop this subscription PLSSSE

View full review
Michael M Yfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bakersfield, California

Unable to cancel my membership

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Patreon is a money hungry business bent on getting every nickel and dime out of you. I have been wanting to cancel my membership from the start and their website is horrible.

You should be able to cancel with one click, but they make it as difficult as possible. Still can't cancel and I am pissed!

User's recommendation: I would not recommend Patreon, there are other sites far better

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Anonymous
map-marker Dallas, Texas

Please stop bank debits [PHONE_NUMBER] [GEOGRAPHIC_DATA]

I have not signed a contract or agreed

to a subscrition. Please stop deducting

from my account.

I am too poor to contribute right now!

[PERSON_NAME]

[GEOGRAPHIC_DATA], Tx

View full review
Edward S Qtn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Renton, Washington

Charge on my Bank Account

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I received a charge from this company of $10.98 on my bank account. Can you help me understand why?

Thank you,

Edward Sorger

emsorger@***.com

360-481-****

Loss:
$10
Cons:
  • Not sure of a charge
View full review
Masao Yza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Johannesburg, Gauteng

Want to unsubscribed my email(elnev@***.net)

I cannot open your emails and it is clogging up my inbox. I have no interest to subscribe so please remove me from your email list. Thank you.

View full review
Anonymous
map-marker Seattle, Washington

Cancelation

I have followed KYD and want to cancel. I can not log in as the website sends a code to a number i don't recognize.

There is no way to reach anyone on this matter at Patreon. very frustrated seems a little crooked.

User's recommendation: avoid Patreon

View full review
BL A Vid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got scammed by poyo scrims

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AI Highlights
  • - Paid for Legend Tier on Patreon but did not receive Discord roles or benefits.
  • - Staff refused to grant role, citing a server requirement.
Patreon - I got scammed by poyo scrims
Patreon - I got scammed by poyo scrims - Image 2
Patreon - I got scammed by poyo scrims - Image 3
Patreon - I got scammed by poyo scrims - Image 4

Hi, I am writing this hoping you can help me with my issue. On your site, patreon there is a creator called poyo scrims that offer memberships for roles inside the discord server and more benefits etc.

However when I payed for the "Legend Tier" membership I never got given any of my roles or anything they promised and it's been over 24 hours. I then went on the discord server to make a "support ticket" to ask for the staff to help me in getting my roles. I then sent proof to them showing that I did by the "Legend Tier" and then they then said that I cannot be given my role because I am not in this specific discord server called "Poyo ban appeals" but it is never stated anywhere, not in their discord server. Not even on their patreon site that I need to be in that discord server to be given my roles.

I then explained how I cannot join the discord server and then the staff told me that I cannot be given my role. I then asked if he can just manually give it to me as they are staff, he then says that he cannot do that. when he can as hes a staff member in the discord.

I have all the proof and have been scammed. image.png

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image.png

image.png

Loss:
$15
Pros:
  • Can sometimes get what you pay for
Cons:
  • Can get scammed like me very easily

Preferred solution: Full refund

User's recommendation: be careful what you buy, or you will be scammed.

View full review
Marylyn Ccr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

Promised the world, took my money and dissapeared

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AI Highlights
  • - Promised help with child support arrears and passport return.
  • - Sent generic letters and then no further contact; described as a scammer.

i gave this man a lot of money with the promises that he would help me with my child support issues, such as arrears and getting my passport back. he sent out some generic template letters out and that was the last i heard from this man, he preached the word of God but hes just a scammer con

Loss:
$1500

Preferred solution: Full refund

User's recommendation: do not deal with him in any matter

View full review
Lavin m Ngm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Meppel, Drenthe

Help Needed With Verification Issue

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AI Highlights
  • - Creator's Patreon account is frozen; verification can't proceed as their country isn't listed, seeking review or alternative verification.

Hi Patreon Support,

I hope youre doing well.

My creator account was recently frozen, and I cant complete the verification steps because my country doesnt appear in the list of available options.

Im a genuine creator, and I really want to continue building my community on Patreon.

Could you please review my account or guide me through an alternative way to verify my identity?

I would truly appreciate any help you can offer.

Thank you so much,

Lavin Mirzaee / Lavinize

View full review

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